Technical Support

Frequently Asked Questions

Answers to common questions you may have:

Does ClariFi offer custom cables?

Yes, we can produce cable in a variety of lengths, connector options, and jacket materials.  Contact a sales representative to learn more.

How do I know your USB solution will work for my application?

Some USB applications and end devices can be particularly tricky, especially when extending beyond the standard limits. Bandwidth, power, backward compatibility, transfer class, device settings, and more can all affect signal quality. Our products are tested with a variety of devices and have proven to be reliable in some of the most demanding applications. We recommend you check out our blog on the 8 critical considerations when extending USB. If you have questions contact us, and we'll be happy to discuss your particular application and how we may be able to help.

Can I try before I buy?

Yes, We offer demo products to authorized dealers on most products for up to 30-days. If the product doesn't work for your application, send it back for a full refund, no questions asked. If it works, keep it and we'll bill your account.

How do I become an Authorized Dealer?

We love our dealers, and treat them right. To sign up just click on the link at the bottom of the page to complete the If you're approved, you'll get access to great deals and other special perks.